Wadena State Bank
Disclosures:
Online Account Access Agreement
Privilege
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I. Introduction
II. Accessing Your Bank
Accounts through Wadena State Bank Online |
A.
Requirements
B. fees
C. Electronic Mail (E-mail)
D. New Services
E. Benefits of Using
Wadena State Bank Online
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III.
Terms and Conditions
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A.
Your Online Password
B. Payment Account
C. Our Liability
D. Hours of Accessibility
E. Additional Terms and
Conditions
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IV.
Bill Pay
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A.
Using the Service
B. Bill Pay Fees
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V. General Terms |
A.
Changes to Charges, Fees
or Other Terms
B. Overdrafts: Order of
Payments, Transfers, and Other Withdrawals
C. Disclosure of
Account Information
D. Questions or Error
Correction for Online Bank Transactions
E. Other General
Terms
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VI.
Protecting Your Account
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A.
Preventing Misuse of Your
Account
B. Unauthorized
Transactions in Your Wadena State Bank Accounts
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VII.
Miscellaneous Fees and
Charges
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I.
Introduction
This Online Access Agreement ("Access Agreement") for
accessing your Wadena State Bank accounts through Wadena State
Bank Online explains the terms and conditions governing the
Online banking services and bill pay offered through Wadena
State Bank Online. By using the Wadena State Bank Online
Services, you agree to the terms and conditions of this Access
Agreement. This Online Access Agreement will be governed by
and interpreted in accordance with Federal law and regulation,
and to the extent there is no applicable Federal law or
regulation, by the laws of the State of Minnesota. The terms
"we," "us," "our," and "Bank" refer to > Wadena State Bank.
"You" refers to each signer on an account. The term "business
days" means Monday through Friday, excluding Saturday, Sunday
and Federal holidays. Wadena State Bank Online can be used to
access Wadena State Bank accounts. Each of your accounts at
Wadena State Bank is also governed by the applicable account
disclosure statement ("Account Agreement").
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II.
Accessing Your Wadena State Bank Accounts through Wadena State
Bank Online
A. Requirements
To access your accounts through Wadena State Bank
Online, you must have a Wadena State Bank account and an
online password.
B. Fees
There are no monthly or transaction fees for accessing your
account(s) through Wadena State Bank Online. See Section VII
for a description of bill pay fees and other miscellaneous
fees and charges. Other fees, as described in the applicable
Account Agreement, may apply to services ordered online.
Please note that fees may be assessed by your online service
provider.
C. Electronic Mail (E-mail)
Sending electronic mail (E-mail) through Wadena State Bank
Online is a way to communicate with the Bank. E-mail is
provided for you to ask questions about your account(s) and
provide general feedback. E-mail is accessible after you sign
on with your password to a session of Wadena State Bank
Online. You cannot use E-mail to initiate transactions on your
account(s). For banking transactions, please use the
appropriate functions within Wadena State Bank Online or call
(218) 631-1860.
D. New Services
Wadena State Bank may, from time to time, introduce new Online
services. We will notify you of any new services. By using
these services when they become available, you agree to be
bound by the rules contained in this Online Access Agreement.
E. Benefits of Using Wadena State Bank Online
With Wadena State Bank Online, you can manage your eligible
personal and business accounts from your home or office on
your personal computer. You can use Wadena State Bank Online
to:
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- View
account balances and review transaction history.
- Transfer
money between accounts at Wadena State Bank. (As noted in
the Account Agreement). The account vesting must be the
same for each account.
- Pay
bills to any merchant, institution or individual.
- Communicate
directly with Wadena State Bank through e-mail.
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III.
Terms & Conditions
The first time you access your Bank accounts through
Wadena State Bank> Online you agree to be bound by all the
terms and conditions of this Agreement and you acknowledge
receipt and understanding of this Disclosure.
A. Your Online Password
You
will be given an Online Password that will give you access
to your Bank accounts for Wadena State Bank Online access.
This password can be changed through Wadena State Bank Online.
We recommend that you change your password regularly. We are
entitled to act on instructions received under your password.
For security purposes, it is recommended that you memorize
this online password and do not write it down. You are responsible
for keeping your password, account numbers and other account
data confidential.
B. Payment Account
You may be asked to designate a payment account for selected
services such as bill pay. You agree to pay promptly all fees
and charges for services provided under this Agreement, and
authorize us to charge the account that you have designated
as the payment account or any other account for the fees.
If you close the payment account, you must notify
Wadena State Bank and identify a new payment account
for the selected services. Additionally, if you
close all Wadena State Bank accounts, you must
notify us to cancel the Wadena State Bank Online
services.
You agree to be responsible for any telephone charges incurred
by accessing your Wadena State Bank accounts through Wadena
State Bank Online.
C. Our Liability
Except as specifically provided in this Agreement or where
the law requires a different standard, you agree that neither
we nor the service providers shall be responsible for any
loss, property damage or bodily injury, whether caused by
the equipment, software, Wadena State Bank, OR by Internet
browser providers such as Netscape (Netscape Navigator browser)
and Microsoft (Microsoft Internet Explorer browser), OR by
Internet access providers OR by online service providers OR
by an agent or subcontractor of any of the foregoing. Nor
shall we or the service providers be responsible for any direct,
indirect, special or consequential, economic or other damages
arising in any way out of the installation, use or maintenance
of the equipment, software, the Online Services, or Internet
browser or access software.
D. Hours of Accessibility You can access your Bank
accounts through Wadena State Bank Online seven days a week,
24 hours a day. However, at certain times, some or all of
Wadena State Bank Online may not be available due to system
maintenance. During these times, you may use our 24-Hour Telephone
Banking service (218/631-1800), a Wadena State Bank ATM, or
contact us at 218/631-1860 to conduct your transactions.
A transfer initiated through Wadena State Bank Online before
3:00 PM (Central Time) on a business day is posted to your
account the same day. All transfers completed after 3:00 PM
(Central Time) on a business day or on a Saturday, Sunday
or banking holiday, will be posted on the next business day.
Our business days are Monday through Friday, except
for banking holidays. "Banking Holidays"
shall mean all Federal banking holidays.
E. Additional Terms and Conditions
Obtaining Account Balance and Transaction History - You can
obtain balance and transaction history on all eligible accounts
that are enrolled in Wadena State Bank Online. Account balance
and transaction history reflects activity through the close
of the previous business day.
Transferring Funds - The number of transfers from a savings
account is limited as described in the applicable Account
Agreement. If a hold has been placed on deposits made to an
account from which you wish to transfer funds, you cannot
transfer the portion of the funds held until the hold expires.
Canceling
Online Services - Your online access may be canceled at any
time without prior notice due to insufficient funds in one
of your accounts. After cancellation, Wadena State Bank Online
services may be reinstated, once sufficient funds are available
in your accounts to cover any fees and other pending transfers
or debits. In order to reinstate your services, you must call
Wadena State Bank Customer Service at (218) 631-1860.
If you wish to cancel any of the Wadena State Bank Online
services offered through Wadena State Bank Online, please
contact our Customer Service Department at (218) 631-1860
or send us cancellation instructions in writing To: Wadena
State Bank, P.O. Box 191, Wadena, MN 56482.
Inactive Online Services - If you do not access your Bank
accounts through Wadena State Bank Online for any (1) one
year period, Wadena State Bank reserves the right to disconnect
your service without notice. Please note that your bill payment
information will be lost if you are disconnected.
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IV.
Bill Pay Service
A. Using the Service The Wadena State Bank Online
Bill Pay Service allows you to schedule bill payments. You
can schedule, at your option, for the payment of your current,
future, and recurring bills from the checking account you
designated on your Setup form. There is no limit to the number
of payments that may be authorized. You may pay any merchant
or individual through the use of Wadena State Bank Online.
We are unable to process any payment of taxes or court-directed
payments through Wadena State Bank Online Bill Pay services.
By furnishing us with the names of payees/merchants, you authorize
us to follow the payment instructions to these payee/merchants
that you provide us through Wadena State Bank Online. When
we receive a payment instruction (for the current or a future
date), we will remit funds to the payee on your behalf, from
the funds in your selected checking account, on the day you
have instructed them to be sent ("Payment Date").
However, we shall not be obligated to make any such payment
unless your account has sufficient funds or credit availability
to pay the bill on the Payment Date. Funds for ALL bill payments
(whether these payments are made electronically or by check)
will be withdrawn from your account within two business days
of the scheduled payment date.
Your bill payment is sent on the Payment Date you selected
and in some instances beyond our control (such as delayed
mail delivery, slow responding companies or financial institutions),
a bill payment may actually be received by the payee &
presented after its actual due date.
For this reason, it is recommended that all bill payments
be scheduled at least (5) five business days before the actual
due date, not the late date.
If you properly follow the procedures described herein, and
Wadena State Bank Online fails to deliver a payment on the
scheduled payment date, we will pay any late fees or finance
charges as long as your account was in good standing with
the merchant prior to this incident. In any other event, including,
but not limited to, choosing a payment date less than (5)
five days prior to the actual due date, the risk of incurring
and the responsibility for paying any and all charges or penalties
shall be borne by you.
Wadena State Bank Online will use its best efforts to process
all your payments properly. However, Wadena State Bank Online
shall incur no liability if it is unable to complete any payments
initiated by you through Wadena State Bank Online Bill Pay
services because of the existence of any one or more of the
following circumstances:
1. Your account does not contain sufficient funds to complete
the transaction.
2. The Wadena State Bank Online processing center is not working
properly and you know or have been advised by the service
about the malfunction before you execute the transaction.
3. You have not provided Wadena State Bank Online with the
correct names or account information for those persons or
entities to whom you wish to direct payment.
4. Circumstances beyond the Wadena State Bank Online's control
such as, but not limited to, fire, flood, or interference
from an outside force that would prevent the proper execution
of the transaction. Wadena State Bank Online has taken reasonable
precautions to avoid those circumstances.
Wadena State Bank reserves the right to terminate your use
of Wadena State Bank Online bill payment service in whole
or part, at any time without prior notice.
If, for any reason, you should ever wish to cancel Wadena
State Bank Online bill payment services, we strongly suggest
that you cancel all future bill payments at the same time
that you cancel your service, either by deleting those payments
yourself using Wadena State Bank Online or calling Wadena
State Bank's Customer Service at (218) 631-1860. This will
ensure that future payments and transfers made by you will
not be duplicated. We will automatically delete all outstanding
payment orders (all individual payments and all recurring
payments) once we have been notified that your service has
been terminated. We will continue to maintain your accounts
until you notify us otherwise.
B.
Bill Pay Service Fees
The
monthly fee for Wadena State Bank Bank Online Bill Pay services
is $5.95 per statement cycle, for unlimited access. The first
three months of this service is free. This fee covers bill
payments to anyone you wish to pay in the U.S. These fees
cover service for the previous month and are effective after
the three month trial period. Fees will be charged to your
payment account, whether or not bill payments are
made out of that account, or any other account linked to Wadena
State Bank Online Bill Pay services.
Additionally, you agree to pay any special charges in effect
as announced by the Bank from time to time. These charges
are in addition to the fees and service charges specified
in your applicable checking, savings, overdraft protection
account agreements (for example, uncollected or overdraft
charges on your checking account).
If the payment account has insufficient funds to cover fees,
the Bank will deduct the fee from any other account you have
with the Bank (in any order we may choose). If the fee cannot
be paid, we may cancel your bill pay service. After cancellation,
your bill pay service may be reinstated by contacting Wadena
State Bank Customer Service once sufficient funds are available
in your payment account to cover the bill payment fees and
any other pending transfers or debits.
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V. General Terms
A. Changes to Charges, Fees or Other Terms We
reserve the right to change the charges, fees or other terms
described in this Online Access Agreement. When changes are
made to any fees, charges, or other material terms we will
update this Online Access Agreement and either send a notice
to you at the address shown on our records, or send you an
electronic mail message (E-mail). The notice will be posted
or sent at least thirty (30) days in advance of the effective
date of any additional fees for online transactions, or of
any stricter limits on the type, amount or frequency of transactions,
unless an immediate change is necessary to maintain the security
of the system. If such a change is made, and it can be disclosed
without jeopardizing the security of the system, we will provide
you with electronic or written notice within thirty (30) days
after the change. As always, you may choose to accept or decline
changes by continuing or discontinuing the accounts or services
to which these changes relate. We also reserve the option,
in our business judgment, to waive, reduce or reverse charges
or fees in individual situations. The Account Agreement governs
changes to fees applicable to specific accounts.
B. Overdrafts: Order of Payments, Transfers, Other Withdrawals
If your account has insufficient funds to perform all electronic
funds transfers (ATM withdrawals, preauthorized transactions,
Wadena State Bank Online transfers and bill payments, etc.)
that you have requested for a given business day, then:
1. Certain electronic funds transfers involving currency disbursement,
like ATM withdrawals, will have priority, and
2. The electronic funds transfers initiated through Wadena
State Bank Online may result in an overdraft of your account
and may, at Wadena State Bank's discretion, be canceled. In
addition, you will be charged the same overdraft charges that
apply to your account.
C. Disclosure of Account Information You understand
that in addition to information furnished pursuant to legal
process, some information about your accounts may automatically
be disclosed to others.
1. To comply with government agency or court orders;
2. To verify the existence and condition of your account for
a third party, such as a credit bureau or merchant;
3. Where it is necessary for completing transfers:
4. To provide services relating to your account or to offer
other products and services; or
5. If you
give us permission.
D.
Questions or Error Correction on Wadena State Bank Online
and Bill Pay
Services
In case of questions or errors about Wadena State Bank Bank
Online funds transfers through Wadena State Bank Online involving
your account, please notify us in one of the following methods:
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- Contact
Wadena State Bank by electronic mail (E-mail) @ wsb@wcta.net
- Fax
Wadena State Bank at (218) 631-2319
- Telephone
Wadena State Bank at (218) 631-1860
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Write
Wadena State Bank at PO Box 191, Wadena, MN 56482
as soon as you can if you think your statement
or transaction record is wrong, or if you need
more information about a transaction listed on
the statement or transaction record. We must hear
from you no later than sixty (60) days after we
have sent the first paper statement on which the
problem or error appeared. If you notify us verbally,
we may require that you send us your complaint
or question in writing within ten (10) business
days.
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- Tell
us your name and account number.
- Describe
the error or the transaction you are unsure about, and explain
why you believe it is in error or why you need more information.
- Tell
us the dollar amount of the suspected error.
- For
a bill payment, tell us the checking account number used
to pay the bill, payee name, date the payment was sent,
payment amount, reference number, and payee account number
for the payment in question
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We will
tell you the results of our investigation within 10 business
days (5 business days for Visa Debit Card point-of-sale transactions
and 20 business days if the transfer involved a new account)
after we hear from you and will correct any error promptly.
If we need more time, however, we may take up to 45 days (90
days if the transfer involved a new account, a point-of-sale
transaction, or a foreign-initiated transfer) to investigate
your complaint or question. If we decide to do this, we will
credit your account within 10 business days (5 business days
for VISA Debit Card point-of-sale transactions and 20 business
days if the transfer involved a new account) for the amount
you think is in error, so that you have use of the money during
the time it takes us to complete our investigation. If we ask
you to put your complaint or question in writing and we do not
receive it within 10 business days, we may not credit your account.
An account is considered a new account for 30 days after the
first deposit is made, unless you already have an established
account with us before this account opened.
If we decide that there was no error, we will send
you a written explanation within 3 business days
after we finish our investigation. You may ask for
copies of the documents that we used in our investigation.
If we do not complete a transfer to or from your Wadena State
Bank account on time or in the correct amount according to our
agreement with you, we will be liable for your losses or damages.
However, there are some exceptions we will not be liable, for
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- If,
through no fault of ours, you do not have enough money in
your account to make a transfer.
- If
the terminal or system was not working properly and you
knew about the breakdown when you started the transfer.
- A
legal order directs us to prohibit withdrawals from the
account.
- If
your account is closed or if it has been frozen.
- If
you, or anyone you allow, commits any fraud or violates
any law or regulation.
- If
you have not provided us with complete and correct payment
information, including without limitation the name, address,
account number, and payment amount for the payee on a bill
payment.
- If
you have not properly followed the instructions for using
Wadena State Bank Online
- If
circumstances beyond our control (such as fire, flood or
improper transmission or handling of payments by a third
party) prevent the transfer, despite reasonable precautions
taken by us.
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E.
Other General Terms
Other Agreements - In addition to this Agreement you agree to
be bound by and will comply with the requirements of the applicable
Account Agreement, the Bank's rules and regulations, the rules
and regulations of any funds transfer system to which the Bank
belongs, and applicable State and Federal laws and regulations.
We agree to be bound by them also. Bank's Right to Terminate
this Agreement - The Bank reserves the right to terminate this
Agreement and your access to Wadena State Bank Online, in whole
or in part, at any time without prior notice.
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VI. Protecting Your Account
A. Preventing Misuse of Your Account Your role is extremely
important in the prevention of any wrongful use of your account.
You must promptly examine your statement upon receipt. If you
find that your records and ours disagree, you must immediately
call Wadena State Bank Customer Service at (218) 631-1860.
Protecting Personal Information - In addition to protecting
your account information, you should take precautions to protect
your personal identification information, such as your driver's
license, Social Security Number, etc. This information by itself
or together with information on your account may allow unauthorized
access to your account(s). It is your responsibility to protect
personal information with the same level of care that you protect
your account information.
Taking Care of Your Online Password - The password that is used
to gain access to Wadena State Bank Online should be kept confidential.
For your protection we recommend that you change your online
password regularly. It is recommended that you memorize this
online password and do not write it down. You are responsible
for keeping your password, account numbers and other account
data confidential. If you believe that your online password
may have been lost or stolen, or that someone has transferred
or may transfer money from your account without your permission,
notify Wadena State Bank Customer Service at once at (218) 631-1860.
B. Unauthorized Transactions in Your Wadena
State Bank Accounts Notify us immediately
if you believe another person has improperly obtained
your Online password. Also notify us if someone has
transferred or may transfer money from your account
without your permission, or if you suspect any fraudulent
activity on your account. Only reveal your account
number to a legitimate entity for a purpose you authorize
(such as your insurance company for automatic payments).
To notify us, call Wadena State Bank Customer Service
at (218) 631-1860, or write to Wadena State Bank,
PO Box 191, Wadena, MN 56482.
Also, if your statement shows withdrawals, transfers or purchases
that you did not make or authorize, please notify us immediately.
If you do not notify us within sixty (60) days after the paper
statement was mailed to you, and we could have stopped someone
from taking money if you had told us in time, you may not get
back any money lost after the sixty (60) days. If extenuating
circumstances, such as a long trip or hospital stay, kept you
from telling us, the time periods in this section will be extended.
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VII. Miscellaneous Fees and Charges
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Bill
Pay
After the three (3) month trial period the fee is:
$5.95 per statement cycle, unlimited access
Stop Payments
$0.00 - $100.00 - $10.00 each
$101.00 & Over - $15.00 each
Wire Transfer
Outgoing - $15.00
Incoming - Free
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In
addition, your account is subject to the fees and charges
stated in the Account Agreement and Bank Service Fees.
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