Using
Phone Banking
You can bank with us 24 hours a day. Phone Banking is your connection
to Wadena State Bank, giving you immediate access to the information
you need most often. With Phone Banking, you can quickly and easily:
- Make account
balance inquiries.
- Determine
the last six transactions on your account.
- Verify social
security deposits as well as other electronic funds or ATM transactions.
- Verify interest
paid and earned information during tax time.
- Obtain rate
information.
- Transfer
between accounts.
Before using Wadena State Bank's Phone Banking make sure you have
your account number(s) handy. Please have your PIN available the
first time you call, your PIN will be the last four digits of your
Social Security or Tax ID Number of the name that appears first
on your account. You will then be instructed to change your PIN
to a new four digit number that only you know.
PLEASE REMEMBER TO ESTABLISH A PIN FOR EACH ACCOUNT BEFORE ATTEMPTING
TO TRANSFER FUNDS.
1 Call 631-1800 or 888-631-9671 from any touch tone phone. Some phones have a tone or pulse button. Please make sure that your phone is on the tone mode.
2 Wait for the greeting, then follow the simple instructions given to you over the phone. You will be offered a series of menu selections from which to choose. To access these selections from the opening menu given, simply press the corresponding number(s) on your telephone.
Opening Menu
1 For account information and funds transfer, press 1.
2 For rate and product information, press 2.
3 For instructions on how to use this system, press 3.
4 If you are a merchant calling for check verification, press
4 1.
To repeat this menu, press 9
Account Information
and Funds Transfer Menu
1 For information on checking accounts, press 1
2 For information on savings accounts, press 2
3 For information on loan accounts, press 3
4 For information on Certificates of Deposits and Individual
Retirement Accounts, press 4
5 To transfer funds, press 5
8 To return to the previous menu, press 8
9 To repeat this menu, press 9
0 To speak with a customer service representative, press
0
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